Digital transformation has provided the retail industry with new opportunities and revenue streams, simultaneously marking a massive power shift to the side of the retail customer. The ability to meet increasing consumer demand for convenient and simple online interactions across eCommerce sites, applications and mobile platforms has become a significant distinguishing factor among retail brands. The industry’s shift to digital requires organizations to put the retail customer at the center of their online experience. WalkMe’s Digital Adoption Platform streamlines digital shopping and delivers exceptional customer experience every time.